Frequently Asked Questions

FAQ Home / Registration, Profiles & Photos

Registration, Profiles & Photos

How can I contact with a match?
To contact with your match you like, first you need to make add him/her in your connection list. You can do that by sending a connection request, it can be done by pressing Connect Button showing on your matching profile.
Do I have to pay to register on Rishtamilao.com?
Registration at Rishtamilao.com is absolutely free. Click on Register Now, and fill all the details to setup your account. However, if you want to connect with you match on Rishtamilao.com, you need to buy a Subscription.
What are connections?
Connections are your contact, who have either accepted your Connect Request or who have sent a connect request to you, and you have accepted the connect request.
I want to edit my profile
You can control your profile, how it performs by adding details to it: Kindly follows steps mentioned below to edit your profile (Website) 1. Login to your profile 2. On top menu bar, click on Edit Profile -> Click on any sub menu to edit particular section. 3. Here you can edit your basic details, education & career, upload your profile image and other photos, family details, your partner preferences, and you can also add your Facebook or LinkedIn profile to your Rishtamilao.com account. Please note that critical details like Religion, Community, Date of Birth, Gender, Height, Marital Status, and Mother Tongue can be changed only once after profile registration.
How I add photos?
To add photos to your profile, please follow below steps: 1. Login to your profile 2. On the top menu bar, click on Edit Profile. 3. A sub-menu will open, now click on Update Photos Please Note: You can upload up-to 5 photos, each photo must be less than 2 MB.
How can I change the display name on my profile?
To change your display name on your profile, please follow below mentioned steps: 1. Login to Rishtamilao.com dashboard 2. On top menu -> click in Edit Profile -> Basic Profile -> Display Name (Update your display name to change your Display Name on your profile.)
How can I change the privacy settings of my photos?
To change the privacy of your photos, please follow below mentioned steps: 1. Login to your Rishtamilao.com account 2. After login into dashboard, click on the profile icon on the top right corner next to Bell Icon. 3. Click on Privacy & Security -> Here you can update your photo settings To change your photo privacy settings, click on below “Photo Setting” button.
How can delete my profile?
To delete your account, please follow below mentioned steps: 1. Login to your Rishtamilao.com account 2. After login into dashboard, click on the profile icon on the top right corner next to Bell Icon. 3. Click on Delete/Hide Account 4. Select delete your account -> Enter reason to delete -> Click on confirm Please note: Once you delete your profile, all the details are deleted and cannot be recovered.
I want to change my phone number
To change your Phone Number, please follow below mentioned steps: 1. Login to your Rishtamilao.com account 2. After login into dashboard, click on the profile icon on the top right corner next to Bell Icon. 3. Click on Account Details a. From Change Phone Number b. Enter your new phone number c. You will receive an OTP on your new mobile number d. Enter that OTP in rishtamila.com change Mobile Number -> Enter Submit -> it’s done.
I want to change my Email address
To change your Email ID, please follow below mentioned steps: 1. Login to your Rishtamilao.com account 2. After login into dashboard, click on the profile icon on the top right corner next to Bell Icon. 3. Click on Account Details a. From Change Your Email ID option b. Enter your new Email ID c. You will receive an OTP on your Email ID d. Enter that OTP in rishtamila.com change Email ID Option -> Enter Submit -> it’s done.
Is it necessary to add a photo to my profile?
Adding a photo to your profile increase your visibility on rishtamilao.com, and you would likely to receive 10 times more responses if you have a photo on your profile. So, you should upload your photo on your profile but it is not compulsory.
How do I update the family details on my profile?
To update your family details on your profile, please follow below mentioned steps: 1. Login to your Rishtamilao.com dashboard. 2. Inside your Rishtmilao.com Dashboard -> Click on Edit Profile on the top menu. 3. Click on Family Details -> here you can update your family details, and then need to click on Submit Button.
How do I know whether my match is a premium member?
If you want to check on Premium members in your match list, please follow below mentioned steps 1. Login to your Rishtamilao.com dashboard. 2. Inside your Rishtmilao.com Dashboard -> Click on Edit Profile on Preferred Matches. 3. On the left side filter bar -> Go to Match Type -> Select Premium Members Only, and it’s done.
How do I know if the chat messages I sent has been sent to my match?
When you send a chat message to your match, a Single Tick indicates the message has been sent and delivered, while Double Blue Tick indicates that the chat message has been seen by your match.
I can’t find my Religion/Caste/Mother tongue/Profession in the Registration form. What should I do?
In each field, there is an option “Other”, which you can choose if don’t see your religion/Caste/Mother Tongue etc, in the list provided by Rishtamilao.com.
What is the advantage of verifying my phone number?
Without verifying your Phone number, you cannot register at Rishtamilao.com. Verifying your phone number, is also considered a step to get a Verified Tag under your profile.
I forgot my password, how can I change it?
After login to your profile at Rishtamilao.com, click on the profile icon on right top corner -> Go to settings - Change Password.

Need Help?